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Access is the first step in obtaining quality healthcare and removing barriers to access may result in adverse health outcomes. Improving access is about making the right treatment available to patients at the right place and the right time. CCHHS strives to improve its healthcare delivery model to provide more services in areas of high demand, and address unmet needs for primary care and specialty care services. Thus, the number of ambulatory provider visits and outpatient registrations should increase over time. At the same time, increased operational efficiency will reduce patient wait time to access services. Timely access to primary care and diagnostic services is important, because diagnosing illness in earlier, more treatable stages may improve patient outcomes.

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