We can reduce citizen wait times across major departments within Cook County with a Virtual Queuing System. This will allow citizens to get in line via virtual Que at any location of any department, as well as schedule appointments. The sophisticated Management Information Reports our system provides will enable every department and the County to track and measure wait times, staff efficiency, volumes (daily, weekly, monthly). Citizens can also self serve into services via Kiosks and Mobile Apps. Imagine reducing wait times by 50%...imagine reduced wait times at the ER at Stroger Hospital and other facilities.
We are City of Chicago and Cook County WBE Certified. Www.knowqsolutions.com